Puerto Pollensa Travel Guide
Before You Go
Flights
Package Holidays
Latest Special Offers!
All-Inclusive Hotels
Hotels & Aparthotels
Private Villas/Apts to Rent
Villa Companies
Local Rental Agents
Cruises
Car Hire
Airport Transfers & Taxis
Travel Insurance
Late Deals!
Currency
Holiday Shopping
Background Info
Language
Books
Events & Fiestas
Climate & Weather
Art & Culture
Flora & Fauna
Links
Discussion Forum
Once You're There
Maps
Airport Directions
Tourist Information
Eating Out
Buses & Trains
Music & Entertainment
Excursions & Days Out
Shopping & Markets
Kids
Beaches
Walking, Cycling
Boat Charters
Sailing/Watersports
Market Place
Boats & Yachts
Property For Sale
Businesses For Sale
Property Services
Local Services
MouseMats & T-shirts
Computers
Internet Services
Virus Protection
PuertoPollensa.com discussion forums

Go Back   Pollensa Forum > LIVING & WORKING IN POLLENSA > Living & Working in the Pollensa Area

Living & Working in the Pollensa Area This forum is for any comments, questions and advice about living (permanently or temporarily) and working in the Pollensa area. Aimed at ex-pats, property owners etc.

Like Tree16Likes

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 17-04-2014, 15:56
fil6699's Avatar
*****
 
Join Date: Apr 2010
Location: PP and Yorkshire
Posts: 805
Default Endesa ON LINE

Just wanted to share this with you. for years now we have always had problems getting accurate Electric Bills and because our Meter is not accessible unless we are around to open the gates, then mostly they were estimated. Then they read the Meter and we get a huge Bill
I called into the Endesa office in Alcudia on Tuesday and spoke with a very helpful young lady who not only showed me how to set up my account online but she also reduced the tariff I was on AMAZING
So now I get my Electric Bills vie email I can go online and enter my meter reading and see exactly whats happening. So if like me you want to be able to keep on top of your electric Bill I strongly recommend Endasa online
Or just call into the office and see if you can get a better Tariff. Its opposite Mercadona next to the Back door of the Handy Mans in Alcudia
Reply With Quote
Sponsored Links
  #2  
Old 17-04-2014, 16:13
Banned
 
Join Date: May 2009
Location: England
Posts: 1,710
Default

Excellent info. fil. Always had estimated (high?) bills so will have to try this.
Reply With Quote
  #3  
Old 15-05-2014, 11:00
gpm gpm is offline
*****
 
Join Date: Feb 2008
Location: GLASGOW
Posts: 245
Angry

Quote:
Originally Posted by fil6699 View Post
Just wanted to share this with you. for years now we have always had problems getting accurate Electric Bills and because our Meter is not accessible unless we are around to open the gates, then mostly they were estimated. Then they read the Meter and we get a huge Bill
I called into the Endesa office in Alcudia on Tuesday and spoke with a very helpful young lady who not only showed me how to set up my account online but she also reduced the tariff I was on AMAZING
So now I get my Electric Bills vie email I can go online and enter my meter reading and see exactly whats happening. So if like me you want to be able to keep on top of your electric Bill I strongly recommend Endasa online
Or just call into the office and see if you can get a better Tariff. Its opposite Mercadona next to the Back door of the Handy Mans in Alcudia
Have tried to do this for the last 2 days from the uk without any luck, trying to join the online account. Won't accept passport number and wants some other number I don't have and also takes the huff at a uk telephone number. Does anybody have a number or e mail address for them. It won't let me contact them unless I join the online account. Going round in circles.
Reply With Quote
  #4  
Old 15-05-2014, 12:31
Sparky's Avatar
Super Moderator
 
Join Date: Feb 2008
Location: Port de Pollenša
Posts: 17,584
Default

Quote:
Originally Posted by gpm View Post
Have tried to do this for the last 2 days from the uk without any luck, trying to join the online account. Won't accept passport number and wants some other number I don't have and also takes the huff at a uk telephone number. Does anybody have a number or e mail address for them. It won't let me contact them unless I join the online account. Going round in circles.
GPM, i think to do this on-line you will have to give them your N.I.E number which you should already have as a property owner.
__________________
Living the dream in PP with my glass half full .
Reply With Quote
  #5  
Old 15-05-2014, 17:50
gpm gpm is offline
*****
 
Join Date: Feb 2008
Location: GLASGOW
Posts: 245
Default

Quote:
Originally Posted by sparky View Post
GPM, i think to do this on-line you will have to give them your N.I.E number which you should already have as a property owner.
Thanks Sparky, that makes sense, unfortunately don't know where it is.
Reply With Quote
  #6  
Old 15-05-2014, 18:16
pollensa's Avatar
Founder
 
Join Date: May 2001
Location: Colchester, UK
Posts: 3,814
Default

Quote:
Originally Posted by gpm View Post
Thanks Sparky, that makes sense, unfortunately don't know where it is.
If you have a paper bill I think you might find it printed on there. I remember registering ages ago & didn't know if I should use my passport no. or NIE no. as when we took over the electricity, our solicitor did it all for us, but I found it on a printed bill.
Reply With Quote
  #7  
Old 15-05-2014, 18:31
Sparky's Avatar
Super Moderator
 
Join Date: Feb 2008
Location: Port de Pollenša
Posts: 17,584
Default

Yes Pollensa is correct, at the top of your bill you will see your name and under that it says "DNI/NIF and your number is there. If you don't have a bill can i suggest you contact your solicitors here as they will probably have it on record .
__________________
Living the dream in PP with my glass half full .
Reply With Quote
  #8  
Old 15-05-2014, 19:38
fil6699's Avatar
*****
 
Join Date: Apr 2010
Location: PP and Yorkshire
Posts: 805
Default

Or Next time you are over Just call into the Endesa office in Allcudia they will set it all up for you as they did me
lollipop likes this.
Reply With Quote
  #9  
Old 15-05-2014, 20:09
gpm gpm is offline
*****
 
Join Date: Feb 2008
Location: GLASGOW
Posts: 245
Default Endesa online

Thanks again fil and sparky, going to try and find a bill.
Sparky likes this.
Reply With Quote
  #10  
Old 15-05-2014, 20:26
gpm gpm is offline
*****
 
Join Date: Feb 2008
Location: GLASGOW
Posts: 245
Default Endesa online

One more question, this number I'm looking for, could anybody tell me how many numbers/ letters it usually has. Found a bill, but numbers everywhere. Thanks again.
Reply With Quote
  #11  
Old 15-05-2014, 20:30
gpm gpm is offline
*****
 
Join Date: Feb 2008
Location: GLASGOW
Posts: 245
Default Endesa online

Sorry pollensa, missed you out in the thanks
Reply With Quote
  #12  
Old 15-05-2014, 20:55
*****
 
Join Date: Aug 2008
Location: Puerto Pollensa
Posts: 2,141
Default

It usually starts and ends with a letter and about 7 numbers between.
Sparky likes this.
Reply With Quote
  #13  
Old 15-05-2014, 21:44
Sparky's Avatar
Super Moderator
 
Join Date: Feb 2008
Location: Port de Pollenša
Posts: 17,584
Default

As lollipop says, ours start with a letter then there are 7 numbers and another letter.
__________________
Living the dream in PP with my glass half full .
Reply With Quote
  #14  
Old 15-05-2014, 21:54
gpm gpm is offline
*****
 
Join Date: Feb 2008
Location: GLASGOW
Posts: 245
Default

Thanks again everybody, give it one more try!
Sparky likes this.
Reply With Quote
  #15  
Old 24-05-2014, 22:26
El Gordo's Avatar
*****
 
Join Date: Feb 2008
Location: NE
Posts: 1,584
Default

Hola GPM

Last year? I had a great struggle to set up the On-Line service because the original Electric account was set up using my UK passport number!

I eventually communicated with the online service via email (thanks to Google translate) after many failed attempts. Eventually they asked me to scan my NIE etc. and attach it to an email and they eventually allowed me access online. I think they ended up giving me a new contract based on my NIE.

I found out later that it would have been easier to call into the office in Alcudia, although the Spanglish problem can be difficult to overcome with the added pressure of a queue waiting for you to finish.

I have been in the office before and noted many English people using the services of someone who could speak Spanish to help them.

Hope you get it sorted
__________________
Adios
Gordon

My FlickR Photos
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are Off
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Endesa in English ... mike_dublin Living & Working in the Pollensa Area 0 27-11-2013 10:00
Front line pp rioja Living & Working in the Pollensa Area 24 18-03-2013 19:04
New Scam - This time its `Endesa┤. Deanscroft Living & Working in the Pollensa Area 1 10-09-2010 10:05
Endesa To Terminate supply oct 2010 dazzler Living & Working in the Pollensa Area 25 05-04-2010 11:52
most users on line 16.07.09 Labore General Feedback 0 05-08-2009 16:36


All times are GMT +1. The time now is 11:09.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0
(c) Copyright Holiday Webs Ltd 2011