Puerto Pollensa Travel Guide
Before You Go
Package Holidays
Latest Special Offers!
All-Inclusive Hotels
Hotels & Aparthotels
Private Villas/Apts to Rent
Villa Companies
Local Rental Agents
Car Hire
Airport Transfers & Taxis
Travel Insurance
Late Deals!
Holiday Shopping
Background Info
Events & Fiestas
Climate & Weather
Art & Culture
Flora & Fauna
Discussion Forum
Once You're There
Airport Directions
Tourist Information
Eating Out
Buses & Trains
Music & Entertainment
Excursions & Days Out
Shopping & Markets
Walking, Cycling
Boat Charters
Market Place
Boats & Yachts
Property For Sale
Businesses For Sale
Property Services
Local Services
MouseMats & T-shirts
Internet Services
Virus Protection
PuertoPollensa.com discussion forums

Go Back   Pollensa Forum > BEFORE YOU GO > Travel Companies

Travel Companies Discussions related to experiences with specific travel companies.

Like Tree2Likes
  • 1 Post By clinkham
  • 1 Post By Tommo

LinkBack Thread Tools Display Modes
Old 15-07-2016, 23:54
Join Date: Jan 2009
Location: Ribble Valley
Posts: 871
Default Lowcostholidays in administration

Reported by The Guardian this evening, here


"In 2013, the Civil Aviation Authority had warned holidaymakers to avoid booking with Lowcostholidays after the company relocated to Spain, which meant that its holidays were no longer protected under the Atol scheme run by the CAA. This ensures that customers can return home and get their money back if a company goes bust. Lowcostholidays had dismissed these warnings, stating that holidaymakers had protection under a Spanish scheme."

"On its website, the company advises customers to claim for any extra payments that they are asked to make to their travel insurer, credit card company or the government of the Balearic Islands, which licensed Lowcostholidays."

The administrators "said a number of factors had contributed to the group’s demise, including the EU referendum, which led some customers to delay holiday decisions. “The group experienced significant market headwinds in the run-up to the EU referendum as holidaymakers delayed decisions,” he said. “This was compounded by the leave vote itself and the subsequent fall in value of the pound."
Tommo likes this.
Reply With Quote
Sponsored Links
Old 16-07-2016, 10:42
Join Date: Apr 2010
Location: Cheshire
Posts: 244

Suppose the old adage of buyer beware Clinkham. Feel sorry for the people involved though.
We are very lucky on our holidays in PP , we actually deal directly with the owner and so far that has proved to be fine.
LK1960 likes this.
Reply With Quote
Old 16-07-2016, 12:35
Join Date: Feb 2008
Location: East Yorkshire, UK
Posts: 860

Such a shame

According to the articles online there are 110,000 people with bookings due to travel.

The peak school holiday season is starting right now which means many of these 110,000 people will have paid the full and final balance about two to three months ago.

So low cost holidays will have received tens of million pounds of holiday makers final balance money in the last few months and they go bust just before they have to pay the hotels and flight companies with the money the holiday makers trusted them with.

Tough times ahead I think until euro financial trouble settles and maybe more big collapses as most people are ultra cautious with spending at the moment.

Look how many sales there are in shops and online and also generous offers for Summer 2017 package holidays.

We also always do the DIY holiday, book direct with owner when we can or a small villa rentals company, flights ourselves on Easyjet or Monarch and pay with credit card and hope that if we have to claim on the credit card in the event of a collapse the bank is still in business
Reply With Quote
Old 16-07-2016, 13:24
Join Date: Nov 2015
Location: Puerto Pollensa
Posts: 709

The real reason is because they were underfunded and using next years deposits to pay this years costs.
Reply With Quote
Old 16-07-2016, 14:08
Join Date: Apr 2013
Location: Ashtead, Surrey
Posts: 40

Exactly this happened to us a few years ago when Open Holidays went bust- the day before we travelled to PP. The air fares were paid but we had to pay accomodation again before we could fly. Fortunately we were able to -using credit cards- but thats not possible for many. It took MONTHS to get our money back. Now we book directly- flights and hotels.
Reply With Quote
Old 24-07-2016, 09:17
Sparky's Avatar
Super Moderator
Join Date: Feb 2008
Location: Port de Pollença
Posts: 19,110

A report from the MDB :-

Government now says that hotels cannot charge Low Cost customers.

The chaos caused by the collapse of the Low Cost Travel Group continues, with explanations from the Balearic government adding to the confusion. While it has been said that holidaymakers will face the possibility of having to pay hoteliers if the hoteliers hadn't been paid by Low Cost, the director-general for consumer affairs, Francesc Dalmau, has contradicted this. He says that hotels cannot charge tourists a second time and that they (the hotels) have to pursue claims against the collapsed company.

Dalmau cited Balearic and national law on consumer protection in asserting that the hotels cannot claim from guests. He added that tourists can also count on the European Consumer Centres network "to which all claims go" but has not said anything about payments that have been demanded by hotels and indeed paid. That he made his announcement a week after Low Cost went bust is something to be added to the list of questions to be asked about the government's handling of the affair...................
The full story can be read here :- Government now says that hotels cannot charge Low Cost customers » Balearics » News » Majorca Daily Bulletin
Living the dream in PP with my glass half full. .
Reply With Quote


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are Off
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Community Administration Bracken Living & Working in the Pollensa Area 13 28-09-2018 14:42
Globespan - In Administration Chemical Dave Flights to Palma de Mallorca, Majorca 36 21-12-2009 12:05
Open Holidays in Administration pollensa Hotels, Villas & Apartments in Pollensa & Cala San Vicente 0 01-09-2006 19:39

All times are GMT +1. The time now is 09:36.

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2021, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0
(c) Copyright Holiday Webs Ltd 2011