Puerto Pollensa Travel Guide
Before You Go
Flights
Package Holidays
Latest Special Offers!
All-Inclusive Hotels
Hotels & Aparthotels
Private Villas/Apts to Rent
Villa Companies
Local Rental Agents
Cruises
Car Hire
Airport Transfers & Taxis
Travel Insurance
Late Deals!
Currency
Holiday Shopping
Background Info
Language
Books
Events & Fiestas
Climate & Weather
Art & Culture
Flora & Fauna
Links
Discussion Forum
Once You're There
Maps
Airport Directions
Tourist Information
Eating Out
Buses & Trains
Music & Entertainment
Excursions & Days Out
Shopping & Markets
Kids
Beaches
Walking, Cycling
Boat Charters
Sailing/Watersports
Market Place
Boats & Yachts
Property For Sale
Businesses For Sale
Property Services
Local Services
MouseMats & T-shirts
Computers
Internet Services
Virus Protection
PuertoPollensa.com discussion forums

Go Back   Pollensa Forum > LIVING & WORKING IN POLLENSA > Living & Working in the Pollensa Area

Living & Working in the Pollensa Area This forum is for any comments, questions and advice about living (permanently or temporarily) and working in the Pollensa area. Aimed at ex-pats, property owners etc.

Like Tree2Likes

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 09-05-2018, 16:41
*****
 
Join Date: Apr 2018
Location: London
Posts: 238
Default Which Electricity Tariff?

I'm with Endesa and on their Tempo tariff. The details say:

"Hired potency: 10.392Kw Discrimination time: With discrimination Rate: 2.1DHA2"

We will only visit occasionally for the next few years. The standing charges are the bulk of the cost. It's only a small apartment and I wonder it the 10kW tariff too high. The kW was changed when the smart meter was fitted. The standing charges seem very high.

Has anyone else been through this?
Reply With Quote
Sponsored Links
  #2  
Old 09-05-2018, 21:23
*****
 
Join Date: Feb 2018
Location: South Northants
Posts: 438
Default

I'm on 5.75kW (2.0DA??) in a 3 bed room town house. My only real consumer is the immersion heater. The house has had it's electric hob removed and uses gas now. I've not had a bill yet though.

You've got me worried now.... the phone app is really good though!
Reply With Quote
  #3  
Old 09-05-2018, 21:52
*****
 
Join Date: Feb 2018
Location: South Northants
Posts: 438
Default

I've just worked out that my standing charge is €3.78 /kw.month so thats about €21/month. It does appear to be very easy to drop your peak power level. You'll need to go round and add things up. You can also set a warning in the mobile app so you'll know when you're getting close
Hanser likes this.
Reply With Quote
  #4  
Old 10-05-2018, 10:28
*****
 
Join Date: Aug 2016
Location: Stevenage, Hertfordshire and PP
Posts: 138
Default

Endesa are offering a happy hour - 2 hours per day free electricity or one day per week free
Their website even recommends which hours you should use so seems a good idea to do it! I have selected 6pm to 8pm
Reply With Quote
  #5  
Old 10-05-2018, 11:11
*****
 
Join Date: Apr 2018
Location: London
Posts: 238
Default

Quote:
Originally Posted by bobley View Post
I've just worked out that my standing charge is €3.78 /kw.month so thats about €21/month. It does appear to be very easy to drop your peak power level. You'll need to go round and add things up. You can also set a warning in the mobile app so you'll know when you're getting close
Thanks. I've installed the app. It's very good and works well although I get "unexpected error' on the Notifications feature.
Reply With Quote
  #6  
Old 10-05-2018, 13:09
*****
 
Join Date: Feb 2018
Location: South Northants
Posts: 438
Default

Quote:
Originally Posted by Hanser View Post
Thanks. I've installed the app. It's very good and works well although I get "unexpected error' on the Notifications feature.
I've got that too but I think its' due to lack of history in the app. Maybe after your next bill etc it'll work better...
Reply With Quote
  #7  
Old 17-05-2018, 08:46
*****
 
Join Date: Aug 2015
Location: Crowborough, UK
Posts: 140
Default On the topic of potencia...

...if you reduce the potencia to reflect your 'normal' life in PP, but on a rare occasion all of your electrical items are switched on and the demand for power outstrips the potencia, what happens?

Is it simply that the master switch on the consumer unit trips out?

Thanks for your thoughts
El Gordo likes this.
__________________
-----------
There in spirit until the next time

Last edited by Shaun&Caro; 18-05-2018 at 11:56.
Reply With Quote
  #8  
Old 18-05-2018, 12:17
Rockape's Avatar
*****
 
Join Date: Nov 2017
Location: Surrey
Posts: 668
Default

Ive just discovered my first bill from Endesa was 185 euros which is surprisingly high considering the house has only been occupied for two weeks and not exactly using much power. I haven't seen the actual bill though as it was a DD and I'm wondering if a paper bill would have been sent to the house? Any thoughts anyone?
Reply With Quote
  #9  
Old 18-05-2018, 12:26
*****
 
Join Date: Feb 2018
Location: South Northants
Posts: 438
Default

Quote:
Originally Posted by Rockape View Post
Ive just discovered my first bill from Endesa was 185 euros which is surprisingly high considering the house has only been occupied for two weeks and not exactly using much power. I haven't seen the actual bill though as it was a DD and I'm wondering if a paper bill would have been sent to the house? Any thoughts anyone?
I've only had a letter about the contract sent to the house but if you know your contract number (it'll be shown on the direct debit document) then you can log in at endesaclientes dot com and set everything up on line and you'll be able to read the bill directly.
Reply With Quote
  #10  
Old 18-05-2018, 12:46
Rockape's Avatar
*****
 
Join Date: Nov 2017
Location: Surrey
Posts: 668
Default

Quote:
Originally Posted by bobley View Post
I've only had a letter about the contract sent to the house but if you know your contract number (it'll be shown on the direct debit document) then you can log in at endesaclientes dot com and set everything up on line and you'll be able to read the bill directly.
Thanks Bobley, I'll give it a whirl!
Reply With Quote
  #11  
Old 24-05-2018, 17:42
supamac's Avatar
*****
 
Join Date: May 2008
Posts: 154
Default

Trying to register with Endesa website in English. It will not allow me to identify myself as the document drop down doesn't work and will not let me type anything in. Am in touch with their customer service about this.
In the meantime, our potencia is nowhere near enough - tele, dishwasher and iron at the same time or other appliance permutations and the circuit breaker cuts everything off. There is 4,400 kw on our potencia and it clearly isn't enough! 3 bed, 2 baths property.
Has anyone increased theirs and is it easily done? We've talked about this often over the last 10 years and been talked out of increasing the potencia but it just isn't man enough for our use.
Do I need to go to the Endesa office (i have reasonable Spanish) and if so where is the office these days?
Thanks
__________________
loving my life
Reply With Quote
  #12  
Old 24-05-2018, 18:12
*****
 
Join Date: Apr 2018
Location: London
Posts: 238
Default

Try registering using the Spanish pages. I had trouble with the English pages for registration. It took a few hours for my online account to start working but it is worth the trouble.

Their customer services people were helpful.

4.4kW is equivalent to just 19 amps so you can see why the circuit breaker is tripping. I recommend that you get it raised to just under 10kW, probably 9.9kW. The standing charge is a multiple of your kW and the rate goes up above 10kW.

You also pay more per kWh for consumption above 10kW.
Reply With Quote
  #13  
Old 24-05-2018, 19:10
supamac's Avatar
*****
 
Join Date: May 2008
Posts: 154
Default

Thanks Hanser - learned a lot in the last few hours! Logged on to the Spanish site and managed to get a chat in English which was most helpful. She completed the registration for me after I downloaded my passport and I now have my own account and use the English option. I try in Spanish but things like electricity are a bit complex!! I also asked on the chat about increasing the potencia and she gave me a calculator link and this told me I may need 10.39. However, back on the chat I asked how I made it happen - they challenged 10.39 and said they could not believe we'd need more than 5.75 - and I was given the links. One problem - anything higher than 4.6 and you need a certificate from an electrician saying you're ready for the increase. Once I have that it's €45 per extra kw as a one off charge and an extra charge each month which will be well worth it to us.
__________________
loving my life
Reply With Quote
  #14  
Old 24-05-2018, 20:38
*****
 
Join Date: Apr 2018
Location: London
Posts: 238
Default

I've just used their calculator and it seems to underestimate. It gave 4.6kW for my place. By design, and depending on their type, circuit breakers trip actually trip well above their rating. So, for a potencia of 4.6kW, one could possibly use 6kW or even more before it tripped.

The website says homes with a swimming pool could get away with under 10kW. That would have to be an unheated pool.

I guess the question is, what potencia do people have on the forum?
Reply With Quote
  #15  
Old 24-05-2018, 23:33
*****
 
Join Date: Feb 2018
Location: South Northants
Posts: 438
Default

5.75kw is as high as you can get without a certificate. The wiring in my house is a bit dodgy and i can't go higher than 5.75 without a massive rewire job. The previous owners of my house had the dishwasher and electric hob taken out. Not had any problems so far but it's early days.
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are Off
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Electricity Supplier Jamjar Living & Working in the Pollensa Area 2 10-05-2018 12:57
Digital Electricity Meter Jamjar Living & Working in the Pollensa Area 2 22-12-2017 13:31
Electricity Bills Deanscroft Living & Working in the Pollensa Area 0 23-10-2015 16:47
Electricity Bills Herman Living & Working in the Pollensa Area 29 16-02-2013 16:24
Electricity Bill Mariquita Living & Working in the Pollensa Area 17 09-03-2009 20:59


All times are GMT +1. The time now is 17:05.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0
(c) Copyright Holiday Webs Ltd 2011