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Go Back   Pollensa Forum > LIVING & WORKING IN POLLENSA > Living & Working in the Pollensa Area

Living & Working in the Pollensa Area This forum is for any comments, questions and advice about living (permanently or temporarily) and working in the Pollensa area. Aimed at ex-pats, property owners etc.

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  • 1 Post By Disorderly
  • 1 Post By alcanadakid

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  #1  
Old 27-04-2017, 11:32
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Join Date: Feb 2008
Location: Suffolk
Posts: 124
Default Endesa Website

Has anyone managed to view their bills on the Endesa Website?

http://www.endesaclientes.com/homes/home.html

I have tried for several weeks now and always get a message advising me to try again later
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  #2  
Old 27-04-2017, 13:17
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Join Date: Mar 2009
Location: Dublin, Ireland
Posts: 1,046
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Looks like their webpage security certificate has expired and your firewall or your browser might not allow the website through?

Have you tried different browsers?
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  #3  
Old 27-04-2017, 22:13
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Join Date: Nov 2015
Location: Sheffield
Posts: 136
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They have an android app that works well and you can view your bills on there
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  #4  
Old 03-01-2019, 18:09
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Join Date: Apr 2018
Location: London
Posts: 238
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For the past few months, the online and app views of my Endesa consumption data have either stopped or are just wrong.

As a result, they've used estimated readings twice and I got a huge bill. This was corrected following a visit from their meter reader but it still looks like the smart meter isn't reporting hourly data.

Anyone else seeing the same problem?
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  #5  
Old 03-01-2019, 18:59
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Join Date: Feb 2008
Location: Lancaster
Posts: 694
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Mine’s fine. I use the App and find it very useful and accurate.
Hanser likes this.
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  #6  
Old 04-01-2019, 14:24
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Join Date: Mar 2008
Location: Hampshire and Alcanada
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Quote:
Originally Posted by Hanser View Post
For the past few months, the online and app views of my Endesa consumption data have either stopped or are just wrong.

As a result, they've used estimated readings twice and I got a huge bill. This was corrected following a visit from their meter reader but it still looks like the smart meter isn't reporting hourly data.

Anyone else seeing the same problem?
Mine is fine too.
Hanser likes this.
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  #7  
Old 04-01-2019, 15:14
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Join Date: Apr 2018
Location: London
Posts: 238
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Thanks for the confirmation. I'll give them a call to see what can be done.
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  #8  
Old 06-01-2019, 10:33
Gommar Goffer's Avatar
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Join Date: Aug 2008
Location: PP permanently
Posts: 1,546
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I can't even get the online or app to work! It doesn't like my NIE I think.
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  #9  
Old 06-01-2019, 10:45
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Join Date: Apr 2018
Location: London
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Try calling them on +34 937 06 15 10. They are very helpful.
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  #10  
Old 06-01-2019, 13:10
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Join Date: Oct 2018
Location: Puerto Pollensa.
Posts: 18
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I used my passport number instead of my NIE and that worked fine - may be worth a try?
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