Pollensa Forum

Pollensa Forum (https://www.forum.puertopollensa.com/)
-   Living & Working in the Pollensa Area (https://www.forum.puertopollensa.com/living-working-pollensa-area/)
-   -   Endesa online website (https://www.forum.puertopollensa.com/living-working-pollensa-area/12128-endesa-online-website.html)

bluejr77 25-05-2015 14:14

Endesa online website
 
Hi all. Has anyone experienced problems trying to log into the Endesa website (English option) to submit a meter reading? I have been doing this since August last year with no problems, but today the website is only showing Spanish and Catalan options. I would be extremely grateful if someone could please give me the web address or attach a link as I am seriously doubting my own sanity at the moment!! Thank you! Bluejr77

Sparky 25-05-2015 14:50

There is a thread about this here :- http://www.forum.puertopollensa.com/...desa-line.html :D.

bluejr77 25-05-2015 15:06

Hi Sparky, thanks for this. I did remember that there had been previous posts about registering with Endesa and checked them out first. I am already registered with Endesa online, but unfortunately I can't see anything on the previous posts which covers problems with accessing the English version of the web site. The last time I did so was at the end of March and I had no problems - but today....:confused: Its on days like this when I really wish I could get to grips with another language - life would be so much easier!!

Sparky 25-05-2015 15:36

I have just clicked on this link and it came up in English https://www.endesaclientes.com/Page/...desa/15/05/13/, i hope this helps you :).

El Gordo 25-05-2015 16:48

Quote:

Originally Posted by sparky (Post 103645)
I have just clicked on this link and it came up in English https://www.endesaclientes.com/Page/...desa/15/05/13/, i hope this helps you :).

Hmmmm...only get Espanol y Catala?? :mad:

Sparky 25-05-2015 18:45

Oh sorry, i just realised that i have Google Chrome auto translate :o.

Bluejr maybe you could try using that :).

bluejr77 25-05-2015 19:03

El Gordo, thank you for trying the link - such a relief to know that the men with straight white jackets won't be coming for me! I had previously printed off my registration and a couple of other bits of paperwork over the past few months so I tried typing the various addresses that are printed on the bottom of the sheets into my browser but the same home page and options (no English) just came up. I did however manage to access one address but that just opened a blank window, with a white background, no logos, no home page and nothing to indicate it was even associated with the Endesa website. It just had a small box which looks like the English log in that I usually use so I thought I would have a go at trying that - even though it looked dodgy - but it wouldn't let me enter my username in full. I could only type in 6 characters. I have also tried Endesa's search function but to no avail and have searched on Google. I wonder if the web page has been updated as it looks like it has, and they have perhaps dropped the English option? So now the decision is do I try calling them tomorrow (and waste several hours and get nowhere) or just get an overly estimated bill :rolleyes: Thanks Sparky, didn't see your response before I posted mine. I will try Google Chrome translate!


All times are GMT +1. The time now is 00:21.

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0
(c) Copyright Holiday Webs Ltd 2011