One of the priorities when I moved in on the 28th was to sort the internet access so my lads can keep studying. On the 29th I went into town to watching the procession and got distracted by the english voices coming out of the U Gallet bar. So in the next few minutes I met Neil the landlord, Chris who was helping on the bar and is a housekeeper for the folks 3 doors down from us and offered to look after our place, then I met Neils folks who gave me lots of info and finally Terry and Gary who suggested I either speak to Pedro at Confort or possibly look into Jazztel.
So on saturday I went down to the port to see Pedro and he immediately told me that as I had fibre to premises that I should go to Movistar so I bought a nice frying pan from him and walked into the Movistar shop (tried not to loo threatening holding a frying pan ;-) ). They could only offer the €80/month tariff and wouldn't talk about the €30/month intro deal on the web at the time so there was no way I was signing up to that given the issues many folks have trying to escape!!
I came back and pondered some more and looked at the movistar web offer but it needs a spanish mobile no which I didn't have at the time so I parked it again until monday. So by monday one of my lads had arrived and was pressuring me to get the internet sorted so I remembered the Jazztel suggestion. I googled it and found a website called Jazztelinenglish . I hit the contact me button and I got a call from a nice lady called Amanda. This was followed up by an email from her with suggestions and it turns out that Jazztelinenglish is a facade for Fortec Communications who we've had good dealings with before in a previous Spanish mainland adventure... anyway they were placing clients with Tiekom and getting discounts and within 24hrs I'd "photoshopped" my signature onto their contract and they put a fibre router in the post. All emails from Tiekom in english. The router arrived friday (amazed the Correos postman calls back an hour after trying to deliver while I was in Palma). So that left me wondering when the engineer was going to call to configure the connection.
Well I woke up this morning and was having a coffee when my (UK) mobile rang and it was a Tiekom agent from Madrid (great english) saying the engineer was in the street and would it be okay to come round now. Yep!
So it's taken a week to sort and I'm now connected to the Movistar fibre network with a Movistar router for the princely sum of €45.90/month + €66 installation (that includes a landline which I wont use). It works a treat. I've got the whole place set up with TVs on netflix and
amazon. Speakers running Google Home and VOIP from Vonage.
If you want UK TV channels then Tiekom will sort that too for €20-25 / month.