Puerto Pollensa Travel Guide
Before You Go
Flights
Package Holidays
Latest Special Offers!
All-Inclusive Hotels
Hotels & Aparthotels
Private Villas/Apts to Rent
Villa Companies
Local Rental Agents
Cruises
Car Hire
Airport Transfers & Taxis
Travel Insurance
Late Deals!
Currency
Holiday Shopping
Background Info
Language
Books
Events & Fiestas
Climate & Weather
Art & Culture
Flora & Fauna
Links
Discussion Forum
Once You're There
Maps
Airport Directions
Tourist Information
Eating Out
Buses & Trains
Music & Entertainment
Excursions & Days Out
Shopping & Markets
Kids
Beaches
Walking, Cycling
Boat Charters
Sailing/Watersports
Market Place
Boats & Yachts
Property For Sale
Businesses For Sale
Property Services
Local Services
MouseMats & T-shirts
Computers
Internet Services
Virus Protection
PuertoPollensa.com discussion forums

Go Back   Pollensa Forum > BEFORE YOU GO > Hotels, Villas & Apartments in Pollensa & Cala San Vicente

Hotels, Villas & Apartments in Pollensa & Cala San Vicente Discuss hotels, aparthotels, private villas, apartments and any other type of accommodation in the Pollensa area including Cala San Vicente. Do add reviews and comments for specific hotels and apartments. Readers find these very useful. However this forum is not a place for advertisements. Check out the 'Advertise' page on the main web site.

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 01-01-2011, 15:48
**
 
Join Date: Dec 2010
Posts: 21
Default Safe booking of an apartment

Hi,
Please could I check that it is normal procedure to pick up keys at a local hotel as I'm abit concerned that I will have payed my money up front and arrived in Majorca hoping that the accommodation exists.
Thank-you for any advice given.
Reply With Quote
Sponsored Links
  #2  
Old 01-01-2011, 16:14
pollensa's Avatar
Founder
 
Join Date: May 2001
Location: Colchester, UK
Posts: 3,814
Default

Dear Micky,

welcome to the forum. If you have booked the apartment via this site, please do send an email to info@puertopollensa.com Whilst we cannot guarantee any of the properties, we often do know the owners & can give you more info.

As for collecting keys at a hotel, I know of at least one of the property management companies who do arrange for keys to be collected at the Daina hotel & this procedure works very well.
Reply With Quote
  #3  
Old 01-01-2011, 17:43
*****
 
Join Date: Feb 2008
Posts: 192
Default

We had to pick up our keys one year from the Daina apartment was booked through an English company, the keys were waiting for us when we arrived at the Daina
Reply With Quote
  #4  
Old 01-01-2011, 18:45
eleanor's Avatar
*****
 
Join Date: Jul 2009
Location: on the coast in Essex
Posts: 1,737
Default

We have often arranged for our housekeeper to supply keys on arrival. It is surprising how many people 'forget' to post the keys back once they return from their holiday. This means there is obviously a limited supply to keep sending out. You may find it is the owners preference do have the keys collected and returned locally.
__________________
Eleanor
Reply With Quote
  #5  
Old 01-01-2011, 19:47
Baron de Lay's Avatar
*****
 
Join Date: Jun 2009
Posts: 170
Default

If you're renting from a private individual, it's always worth getting a telephone number and having a chat to the owner in advance. Also, if you arrange to pay by cheque, then you'll have a bona fide address that you know the owner can be contacted at. I have an apartment that I rent out and I always ensure that I do the same in case of any problems / damage to the place. Luckily enough I've never had a problem of that kind, but I always like to check that my tenants are who they say they are.

If you're booking with a company that you don't know, a quick trawl around of their name on the web will usually highlight a cowboy firm.

Met a young couple last summer, who had paid by bank transfer for the rental of a property that wasn't for rent. The address and 'phone number they'd been given were bogus, so you're wise to be cautious.

As has been mentioned previously, I have an arrangement for the keys to be collected / dropped off at the reception of the Daina Hotel. I find this is a particularly satisfactory arrangement, as the reception is open 24 hours a day - therefore if your plane should be delayed and you don't arrive until say 4am, then there's no problem picking up the keys.... Not always the case if you're relying on someone's housekeeper!



Wishing you a great holiday in PP

Last edited by Baron de Lay; 01-01-2011 at 19:52.
Reply With Quote
  #6  
Old 01-01-2011, 21:09
*****
 
Join Date: Feb 2008
Location: East Yorkshire
Posts: 293
Default

I have collected and dropped keys off at Eolo and the Galleon, also at Hotel Mollins in CSV. It has always worked well as there is no post to worry about and when we had a problem in an apartment the owner, who was in Scotland, directed us back to the hotel reception who sorted us out so it was reassuring to have that back up.
Reply With Quote
  #7  
Old 01-01-2011, 21:43
marilyn's Avatar
*****
 
Join Date: Mar 2008
Location: Twickenham
Posts: 618
Default

We too collected keys from the Galleon Hotel when we rented from Bellamar. No problems.
__________________
Marilyn
Reply With Quote
  #8  
Old 01-01-2011, 22:41
CathB's Avatar
*****
 
Join Date: Feb 2008
Location: Ammanford,Carmarthenshire
Posts: 1,312
Default

We also used to rent from Bellamar and also Sol..if we were arriving after office hours then we collected the key from Galleon and also Flora Park..so I think this is a common practice
__________________
CathB

Eating Out
Reply With Quote
  #9  
Old 01-01-2011, 23:34
eleanor's Avatar
*****
 
Join Date: Jul 2009
Location: on the coast in Essex
Posts: 1,737
Default

[QUOTE=Baron de Lay;53047]

As has been mentioned previously, I have an arrangement for the keys to be collected / dropped off at the reception of the Daina Hotel. I find this is a particularly satisfactory arrangement, as the reception is open 24 hours a day - therefore if your plane should be delayed and you don't arrive until say 4am, then there's no problem picking up the keys.... Not always the case if you're relying on someone's housekeeper!



Ouch Baron - that comment was a little biting! For the record, we do send out keys directly as often as we can but sometimes for various reasons it isn't always possible. As stated sometimes keys are not returned quickly enough or at all. With the best will in the World, it doesn't matter how many sets of keys are cut each year there never seems to be enough.

Also if it is a short notice booking it again isn't always possible to send keys in time. As for your comment re our housekeeper - We are blessed with someone who is extremely professional and goes way and beyond what would be considered a good service to us and our renters. We always speak with our renters prior to any arrival and we know the flight number and time of arrival. Should there be delays then on the few occasions that keys are to be collected locally, there is a plan of action. Our housekeeper has often gone out during the night to ensure renters are suited including times when renters have actually gone out and left keys inside the villa. A service which perhaps a reception desk at a hotel would not be pleased to offer!
__________________
Eleanor

Last edited by eleanor; 01-01-2011 at 23:35. Reason: spelling error
Reply With Quote
  #10  
Old 02-01-2011, 00:21
Baron de Lay's Avatar
*****
 
Join Date: Jun 2009
Posts: 170
Default

Quote:
Originally Posted by eleanor View Post
[



Ouch Baron - that comment was a little biting! For the record, we do send out keys directly as often as we can but sometimes for various reasons it isn't always possible. As stated sometimes keys are not returned quickly enough or at all. With the best will in the World, it doesn't matter how many sets of keys are cut each year there never seems to be enough.

Also if it is a short notice booking it again isn't always possible to send keys in time. As for your comment re our housekeeper - We are blessed with someone who is extremely professional and goes way and beyond what would be considered a good service to us and our renters. We always speak with our renters prior to any arrival and we know the flight number and time of arrival. Should there be delays then on the few occasions that keys are to be collected locally, there is a plan of action. Our housekeeper has often gone out during the night to ensure renters are suited including times when renters have actually gone out and left keys inside the villa. A service which perhaps a reception desk at a hotel would not be pleased to offer!
My apologies Eleanor, my comment may have been a little flippant and certainly wasn't directed at your housekeeper personally, who I'm sure as you say, is very professional and prepared to go 'beyond the call of duty' as it were.

However, having spoken to countless apartment renters over the years, I'm aware that not everyone's 'key trustees' are quite so accommodating!
Reply With Quote
  #11  
Old 03-01-2011, 20:30
eleanor's Avatar
*****
 
Join Date: Jul 2009
Location: on the coast in Essex
Posts: 1,737
Default

No worries Baron. Me being sensitive - again!

Totally agree with you with regards to knowing about the renter and building a relationship prior to arrival. Trust does work both ways. If allowing someone into your property it is only fair to know something about them. I wonder how many times a family of four turns into a family of 14!! Luckily our housekeeper is very good and in a previous life was probably a detective! lol
__________________
Eleanor
Reply With Quote
  #12  
Old 03-01-2011, 23:43
**
 
Join Date: Dec 2010
Posts: 21
Default

Thank-you for all your information and help. I feel a lot more reassured now and agree with Baron that having a name and address and talking to the person you are renting from makes a difference. Also having read Eleanor's posts, I appreciate the difficulties that owners must have renting out their properties. I now look forward to finding a suitable accommodation in Pollensa.
Reply With Quote
  #13  
Old 09-09-2011, 11:13
*****
 
Join Date: Jan 2009
Posts: 138
Default

Hi !!

Has anyone renting their apartment out used safety key boxes that are fitted with combination locks, we are thinking of this as when we were in Florida this year it seemed quite common

thank you for any advice

Pansy
Reply With Quote
  #14  
Old 09-09-2011, 12:10
*****
 
Join Date: Feb 2008
Location: Port de Pollenša
Posts: 561
Default

There are a fair number of people using them for villas and to a lesser extent for apartments. The system works fairly well, providing the instructions as to how to open them are clear to clients and there is sufficient light to see what they are doing!! It does however advertise to outsiders that your property is being rented out and dependant where you are going to place the box you may need permission of the community. I hope that this helps.
__________________
____________________________
Parasol Property Rentals offers professional, friendly and personalised assistance in finding the perfect property for you, your family or friends.
Reply With Quote
  #15  
Old 09-09-2011, 12:53
***
 
Join Date: Mar 2011
Posts: 27
Default

We have used key boxes on two occasions when staying at Catalina Apartment on the Pine Walk, with no problems at all. Good idea to have a torch or similar if arriving at night time, as other messages.
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are Off
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
safe in villa concha donznimes Hotels, Villas & Apartments in Pollensa & Cala San Vicente 0 03-08-2009 20:25
Shortish safe walks Twizzle44 Walking, Cycling, Golf, Sports 9 31-03-2009 14:14
booking villa graham lines Travel Companies 4 18-01-2009 10:08
no booking jonnybob Bars & Restaurants in Pollensa, Majorca 4 31-07-2006 20:57
Wow, now we're safe!!! mallorcaboy Beaches 4 30-08-2004 02:04


All times are GMT +1. The time now is 14:49.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0
(c) Copyright Holiday Webs Ltd 2011