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-   Hotels, Villas & Apartments in Pollensa & Cala San Vicente (https://www.forum.puertopollensa.com/hotels-villas-apartments-pollensa-cala-san-vicente/)
-   -   Re Oro playa (https://www.forum.puertopollensa.com/hotels-villas-apartments-pollensa-cala-san-vicente/6607-re-oro-playa.html)

bevgt 25-09-2010 14:18

Re Oro playa
 
Friends daughter is due to go out to the Oro playa this Thursday booked direct and hasnt heard anything to say its closed as I read in one of the other reports, can anyone tell me if it is still open before I start to worry them,

pollensa 25-09-2010 16:02

Bad news. I've just walked into reception & asked. They close tomorrow! They suggest that she calls their central booking office on 0034 902 078078 When you say that she booked direct, was it direct with the hotel itself or with one of the booking companies?

Hotel website is at http://www.marhotels.com/apartments_...rca_start.html so she could telephone there direct today.

Apparently they will be re-opening next June.

bevgt 25-09-2010 17:58

Thank you Pollensa I will ring them now as far as i know she booked direct with Oro playa you would have thought they would have notified them they are turning up thursday with two little kids, will let you know what happens .Out of interest is it closing because the whole place is being done up.
Thank you once again for finding out for me.

andrew711 25-09-2010 20:32

Looked as though it had already closed yesterday. Maybe there will be a transfer to Playa Mar (same company), which at least had people around yesterday.

bevgt 27-09-2010 18:31

Cant believe it my friends daughter rang Mar hotels to ask if the rumours were true as she was arriving thursday and they said yes its shut claim your money back on barclaycard sorry and goodbye. What away to run a company I only hope no one else has booked with Mar and not been told.She has now booked with the Diana apartments who were very helpful,

JMD40 27-09-2010 18:49

How very strange - being part of a larger company they would normally automatically move the clients to another hotel if they choose to close one of their properties early. Not a good way to ensure business next year - and not opening until June - a 3 month season???? The crisis deepens. Anyone have any more info on this??

andrew711 27-09-2010 19:16

Strange and poor. The same chain last year closed its Playa de Muro hotel by the end of September (which didn't open this year till well into the season). But I'd thought they had transferred bookings to their Alcudia hotel. Isn't Thomas Cook the main operator at Oro Playa? Wonder what they make of it.

Portofan 27-09-2010 19:27

Thomas Cook's website is inviting bookings for next year.

pollensa 27-09-2010 21:02

Am afraid I didn't get any more information when I went in on Saturday. I just asked when they were closing & they gave me the dates as if it was nothing unusual! & then the telephone number when I said I knew of people who had booked. They were a bit surprised then!

I'll look out for any lost souls wandering about this week... but their attitude really does stink!:mad:

its cd 27-09-2010 23:46

Bev

If it is any consolation, your friends will probably be much better off in the Daina.

From what I have seen of the Ora Playa over the years they expected a family of 4 to spend the week in a small 1 bedroom apartment or pay massive supplements; the pool area always looked really full and the entertainment was a bit dodgy ........ I remember I used to pop in every now and again to let the kids attend the mini disco and some of the stuff that followed was in the least "strange" for a family hotel ...... I remember a pretty explicit drag act on one occasion

At least at the Daina there is a nice peaceful pool that your friends and their children will at least have room to swim in and whilst I havn't been in the apartments I have friends who have stayed in the hotel and thought it was really nice. I can also confirm there was no awful loud music coming from Lemon last week on any of the evenings I walked past ...... though I may have been singing the odd note myself, which I assure you is far worse :)

As they say, every cloud has a silver lining ..... I just hope your friends are not out of pocket

clinkham 28-09-2010 00:15

"As you will see from my earlier posts we stayed in La Singala last week. (End of June) Now back home and able to take stock. We are both agreed that last week was one of our best ever visits to PP, despite getting off to a bad start at Oro Playa.
Oro Playa is depressingly grim - it needs an immediate and total refurbishment - the apartments were worn out, with cracked and chipped tiling in the bathroom areas. Silvering on the mirror peeling off. Polystyrene ceiling tiles broken, blackened and loose. Beds past their sell by date, possibly with 'dunlopillo' matresses that were in the late stages of decay. I'll not go on - too depressing.AVOID!!!!! "

Thought I might have been a little precious when I wrote this at the end of June, but it turns out I was spot on. We were booked into Oro Playa for 7 days with Jet2 - we didn't unpack - it was terrible. The staff seemed unconcerned that we were leaving so quickly. Wrote to Jet2 and recently got a letter back with the usual 'you should have complained in resort' which is what I expected. Whether it was my letter I don't know, but Jet2 haven't offered Oro Playa since early July.

bevgt 28-09-2010 07:57

Thank you will pass all your comments on to her,she was just so relieved that someone told her before they left.so she could sort it
out.Agree with you all she will be better off in the Diana we stayed in the Oro playa about 5 years ago and the aoartments were run down then there is also a few negative reviews on trip adviser about Cocoa the clown being a bit moody. Hope the place gets a good makeover as its in an ideal position for beach,bars etc funny not opening until June though.

JMD40 29-09-2010 21:23

I drove past today but could not quiet read the note attached to the door but I dont think it said much .. . .. A moody clown - now that is truly unforgivable!!!!
In times of crisis the hotel owners/Managers really do need to treat their clients as Kings or expect bookings to be even further down next year. The Hotel Miramar staff are fantastic at attention to client to all their clientele - hotel and self catering and that is why their clients return year after year and many several times a year and consider the staff almost family.

kevessex 07-10-2010 11:44

we were due to stay at oro player too , but had to change, we read the note on the door after it closed on sunday, it said any new arrivals should the phone the number it had printed on the bottom of the notice, but that ws all !1

cant believe there attitude as mentioned on above posts !!!

would love to know more about the La singala hotel, iit looked very nice when we looked around while out there ?

we ended up at the eolo hotel, but thats another story !!!!!!!!!!!!!!!

clinkham 03-03-2011 00:34

Oro Playa 2011
 
Quote:

Originally Posted by clinkham (Post 50549)
"As you will see from my earlier posts we stayed in La Singala last week. (End of June 2010) Now back home and able to take stock. We are both agreed that last week was one of our best ever visits to PP, despite getting off to a bad start at Oro Playa.
Oro Playa is depressingly grim - it needs an immediate and total refurbishment - the apartments were worn out, with cracked and chipped tiling in the bathroom areas. Silvering on the mirror peeling off. Polystyrene ceiling tiles broken, blackened and loose. Beds past their sell by date, possibly with 'dunlopillo' matresses that were in the late stages of decay. I'll not go on - too depressing.AVOID!!!!! "

Thought I might have been a little precious when I wrote this at the end of June, but it turns out I was spot on. We were booked into Oro Playa for 7 days with Jet2 - we didn't unpack - it was terrible. The staff seemed unconcerned that we were leaving so quickly. Wrote to Jet2 and recently got a letter back with the usual 'you should have complained in resort' which is what I expected. Whether it was my letter I don't know, but Jet2 haven't offered Oro Playa since early July(2010).

Just had an email from Jet2 Holidays extoling the virtues of the Balearics. Browsing their offering, as you do, spotted they are offering the Oro Playa from the end of May till mid September. The description and photos seem unchanged from last year.
Oro Playa closed early last season for what was reported to be a big refurb.
Anyone any news whether the refurb is likely to be completed by the end of May?


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