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Go Back   Pollensa Forum > BEFORE YOU GO > Hotels, Villas & Apartments in Pollensa & Cala San Vicente

Hotels, Villas & Apartments in Pollensa & Cala San Vicente Discuss hotels, aparthotels, private villas, apartments and any other type of accommodation in the Pollensa area including Cala San Vicente. Do add reviews and comments for specific hotels and apartments. Readers find these very useful. However this forum is not a place for advertisements. Check out the 'Advertise' page on the main web site.

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Old 15-05-2014, 12:00
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Join Date: May 2001
Location: Colchester, UK
Posts: 3,814
Default Villa Parade - What to do if your Travel Company Fails

If you have booked a holiday with Villa Parade (or any other failed company who has both ATOL & ABTA)

1. If your booking is a package including a flight -this will be protected by its ATOL cover. Any customers who have booked this type of arrangement should contact the CAA on 020 7453 6350 or visit Air Travel Organisers' Licensing | ATOL. Also see Failure of Air Parade Ltd, ATOL 5717 14 May 2014 | How to Make an ATOL Claim | ATOL

2. If your booking was for accommodation only then you can claim via ABTA - see Air Parade Ltd, Villa Parade, Car Parade, Golf Parade, Luxury Villa Escapes company failure, ceased trading, - ABTA & also http://abta.com/go-travel/travel-cli...mpany-failures if your accommodation was being provided by Villa Parade & not a third-party - check your paperwork!

BUT if you have booked via Credit Card or VISA Debit Card then you may find that ABTA advise you to contact your card company first & will provide you with proof that their member has ceased trading.
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