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Go Back   Pollensa Forum > BEFORE YOU GO > Flights to Palma de Mallorca, Majorca

Flights to Palma de Mallorca, Majorca Anything related to flights to & from Palma and airports (UK & PMI).

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  #1  
Old 26-09-2008, 18:04
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Join Date: Feb 2008
Location: East Yorkshire, UK
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Default easyJet cancelling some winter flights ! - Check your spam folder !

easyJet have cancelled some winter flights

I only found out when clearing out my spam folder and spotted an email that claimed to be from easyJet.

The email is not from an easyjet.com domain name which is why it gets spam trapped, email is from an @rnmk.com email address
so was not on my safe senders list so got flagged as spam.

Looks just like a phishing email and there is a mistake in the html code in the body of the email.... ( an extra </span> command )

But it is real as I logged into easyjet to check.

Sure enough the weekday flight we had booked for February from Liverpool had been cancelled.

Return flight is OK, but that's no use without a suitable outgoing flight...

The conditions on the amend flight page said flights must be changed within 14 days of notification, if I had not found the email I would never have known...

The easyjet website had errors where it would not me change both flights, even though the site said it was allowed....but came up with errors... aaaaghhhhhh!!

Is all sorted now I have changed outgoing and return flights for free ( just wasted lots of time)

A bit of hassle but at least it is done.

Just shows how bad the recession is effecting bookings.


So if you have winter flights booked with easyJet, check your emails and log into easyJet and view the bookings occasionally.

I think its ridiculous that easyJet send important cancellation emails with only a 14 day response time from a 3rd party email address that will get flagged as spam !!

Everyone that uses easyJet will have @easyjet.com in their safe senders list, not @rnmk.com !!



While googling to find out about cancellations I found this useful site
Airline News from Flightmapping
lots of reductions in flights numbers by the looks of it.


Mark.
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Old 26-09-2008, 19:09
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Join Date: Feb 2008
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Hi Mark.

Thanks for the info, we've booked easy jet for the first time flying from Liverpool early November a Saturday to Saturday flight so hopefully will be ok.
Will keep an eye out though for any mail.

Cheers
Carl.
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Old 26-09-2008, 21:20
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Hi Guys,

We also had our outward bound flight from Liverpool cancelled. We found out purely by accident about 10 days after we had booked. Friends who are staying in our apartment the week before us wanted to book their flights, but found that Easyjet were only flying on Friday, Saturday, Sunday and Monday. This is also for November.
We phoned them and changed our outward bound flight at no extra charge, not that under the circumstances we expected to pay any.
BMIbaby only seem to be flying twice a week from Manchester over the winter.
Hpoe this is of some use.

PeRu
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  #4  
Old 26-09-2008, 22:00
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We too had an email from Easyjet advising that they had cancelled our homeward flight on the 26th November, the email came through ok and not to spam. We were given the option of a refund or a transfer onto another flight free of charge. We transferred online with no difficulty, the new flight actually suited us better.

The state of the world's finances definately seem to be biting
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