Hi All.
We picked up my mother today, and had a lovely time in Chester, bit of shoping and a nice restaurant, then back to our place for the afternoon and a light evening meal, Moira and I talking about how much we're looking forward to our holiday at the
Illa D'or a week on Sunday. Just taken mother back home and got round to opening todays mail. One from BMI Baby who we booked the
flights with, wondered why they we're contacting us. You probably know whats coming next.
Just under our booking reference number typed in bold
RE: Flight Cancellation.
We booked to fly back on Sunday Nov11th at 11:25, apparently this flight is now cancelled, and we've been transfered to Monday Nov12th at 21:10.
I've spoken to Bmi but there's nothing they can do, was told we can try writing to there customer relations for the extra costs incurred, though it does state in there letter that
"bmibaby will not be responsible for any additional charges incurred as a result of these cancellations"
It does go onto say to claim expenses via your own personal travel insurers, which in this case happens to be.... bmibaby
As a result of our initial flight being cancelled, we have a number of issues.
1 - need an extra night at the
hotel
2 - need an extra nights car parking at Manchster
3 - need an extra nights insurance
4 - need to book an extra day off work ( which i don't have )
Tried contacting
Thomson who we've booked the hotel with but there closed till tomorrow, have checked on the web site and the Illa D'or appears to be available.
Without charges for altering our bookings we've toted up the extra cost of the hotel, insurance and Car parking to be £84:55 with the charges which I'm sure there'll be it'll come in at well over £100 ( not the end of the world but still loads of extra hassle we didn't need ).
Luckily we haven't booked the transfers yet!.
First time we've booked with BMI ( did i say first !!!!! )
Sorry about the rant, suppose on the up side we get an extra night in PP.
Regards
Carl.