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Go Back   Pollensa Forum > BEFORE YOU GO > Car Hire, Airport Transfers in Majorca

Car Hire, Airport Transfers in Majorca Anything related to car hire both via UK companies and local companies. Can include discussions on motoring, bringing your own car, taxis, airport transport etc.

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  • 1 Post By Disorderly

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Old 31-08-2012, 19:51
Join Date: Feb 2008
Location: Lancaster
Posts: 710
Default In Praise of Villa Parade

've just got home to an ansaphone message from Villa Parade.

When we booked our July/August holiday last year Villa Parade confirmed our booking, including two cars hired with Avis, who offer a Full/Full fuel policy and include two drivers automatically. Ten days before we departed, the final travel documents arrived showing car hire now changed with Record, who operate a Full/Empty fuel policy and charge for extra drivers.

I complained to Villa Parade and they have agreed to the following:-

1) A refund of 70 covering the cost of the additional drivers.
2) I obviously cannot prove how much fuel we used, but Villa Parade has agreed to an increase in the repeat booking discount for next year from the usual 50 to 100.

I've used Villa Parade for years and have to say that this outcome reinforces my belief that they are a good firm to deal with.

I thought that you should know.

MalcolmS likes this.
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