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Go Back   Pollensa Forum > BEFORE YOU GO > Car Hire, Airport Transfers in Majorca

Car Hire, Airport Transfers in Majorca Anything related to car hire both via UK companies and local companies. Can include discussions on motoring, bringing your own car, taxis, airport transport etc.

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  #1  
Old 19-05-2011, 00:56
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Default Resorthoppa taken over by Ryanair??????

Just booked Resorthoppa for upcoming visit to PP. They are offering a 'speedy' shuttle transfer with maximum of 4 drop offs for 'only' £12 pp above standard rate.(£28 v £16 pp) As the advertised travelling times are 1hr20mins standard and 1hr10 on the speedy bus, I declined the offer.

Imagine my surprise when I got to checkout and was stuffed with the choice of a £3 surcharge for using a credit card, or £1 charge for using a visa debit card. very Ryanairesque!
Thats a £3 charge on a £30 bill.

Just had a weekend away in Harrogate (thank you Mr Tesco rewards) and the hotel and restraunts quite happy to be paid with plastic with no surcharge, even though taking payment manually would 'cost' more than a fully electronic transaction.

As it is reported in the press that a card transaction costs the supplier only 20p, the balance of the surcharges must be being used to fund the Resorthoppa promotional discounts.

What really got up my nose was having to go through the whole booking palaver before the surcharge was slipped in on the last page.

Just hope the queues will have subsided by June. When we arrived on a Monday morning in mid April, the resort hoppa kiosk was closed and the extremely long, slow moving, queue was lining up at the Vajaes(?) kiosk.

Rant over.. 23 days to go
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  #2  
Old 19-05-2011, 08:53
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We have decided to get a taxi to PP hang the cost time is important last year we did a tour of Alcudia Libby said it was awful. Can anyone suggest a good taxi firm?
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  #3  
Old 19-05-2011, 09:20
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We have booked resorthoppa for the first time ever this year !! Now wishing we hadnt !! Im not sure how much we paid Will check We are flying with Thomson and thought RH might be quicker !! I might just cancel it lose the money and go with Thomson if we can as we havent booked accomodation through them
Where we go in Rhodes it is as cheap to hire a car for a week as it is for taxi transfers shame its not the same in Majorca
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  #4  
Old 19-05-2011, 09:34
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Quote:
Originally Posted by pips View Post
We have decided to get a taxi to PP hang the cost time is important last year we did a tour of Alcudia Libby said it was awful. Can anyone suggest a good taxi firm?
Have alook here Pips :- Transport in Puerto Pollensa, Majorca - taxis, bus, trains, airport transfers
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Living the dream in PP with my glass half full. "Resistiré" .
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  #5  
Old 19-05-2011, 09:50
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Originally Posted by clinkham View Post
As it is reported in the press that a card transaction costs the supplier only 20p,
Although the press never tell the full story

A debit card fee may be on be about 20p if a supplier has a good deal with their merchant bank, payments by credit card are a percentage of the transaction value.
This can be very small percentage for a big company with lots of turnover but smaller companies cant negotiate the best deals as they dont have large enough turnover, the percentage fee is often around 3% or more + a monthly fee for having the service.

On one of my websites that sells a product for £1000.00 the fee we are charged is:

21.50 pence if a customer pays on debit card

£13.10 if they pay on a visa credit card

£13.50 if they pay with mastecard credit card.

£24.36 if they use paypal at the checkout !

(We dont have any surcharges for anything )

Just shows that the press talk nonsense when they say 20p, it not the full and honest story
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  #6  
Old 19-05-2011, 09:54
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Originally Posted by clinkham View Post
Thats a £3 charge on a £30 bill.
Would be better if debit cards are free and maybe 2% for credit cards, not 10%, no wonder you dont like it

If the debit card option was free everyone would pay on a debit card which is better for everyone.
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  #7  
Old 19-05-2011, 09:54
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I have used "Majorca airport transfers" several times ,they are not cheap at 80 euros each way,but they meet you at the arrival hall (they hold up a card with your name on it),escort you to their desk just yards away,confirm your booking,check your destination address and explain the payment procedure (you pay both ways to the first driver).You are in your taxi and away in minutes.I have always found the cars in good condition and the drivers polite and helpful.Have heard mixed reviews of resort hopper,good and bad ,the last thing I want is when I arrive is to get transported all over the place before I reach my destination.In my view the extra cost of the taxi is well worth it.
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  #8  
Old 19-05-2011, 10:33
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Quote:
Originally Posted by copper View Post
We have booked resorthoppa for the first time ever this year !! Now wishing we hadnt !! Im not sure how much we paid Will check We are flying with Thomson and thought RH might be quicker !! I might just cancel it lose the money and go with Thomson if we can as we havent booked accomodation through them
Where we go in Rhodes it is as cheap to hire a car for a week as it is for taxi transfers shame its not the same in Majorca
We used RH a fortnight ago and had no problem, it was fine, certainly no worse than any tour companies transfers, indeed a lot better. I wouldn't panic and cancel if i were you, especially if there are only 2 of you, taxis are far too expensive, in many cases dearer than the actual air-fare.
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  #9  
Old 19-05-2011, 14:33
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Ive just booked a taxi, with Jose Conde. Price, 73euros. Which , for the 4 of us, i dont think is too bad, and i should be in my apt in about 45 mins. No waiting about for me!
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  #10  
Old 19-05-2011, 14:36
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We always use Jose Conde taxi's very reliable
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  #11  
Old 19-05-2011, 18:15
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Thanks for that Smiddy I will stick with them unless I read too many bad reports but they probably transfer hundreds of people successfully and they dont report !!
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  #12  
Old 20-05-2011, 02:45
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Quote:
Originally Posted by Mark View Post
Although the press never tell the full story


On one of my websites that sells a product for £1000.00 the fee we are charged is:

21.50 pence if a customer pays on debit card

£13.10 if they pay on a visa credit card

£13.50 if they pay with mastecard credit card.

£24.36 if they use paypal at the checkout !

(We dont have any surcharges for anything )

Just shows that the press talk nonsense when they say 20p, it not the full and honest story
Thanks for 'the other side of the story', so to speak. The charges for a creditcard transaction are almost eyewatering, particularly as the banks will, in many cases, also be collecting interest and charges on the customers side of the transaction
How did they manage to make themselves bankrupt and require a bail out?
My annoyance about the supplier (not just Resorthoppa) not being clear at the beginning of the transaction that there was a charge, remains.
Jet2 were guilty of this - advertising a welcome change to 'the price you see is the price you pay', then inserting a fuel surcharge (along with the charge for paying) at the end of the checkout process.

Not to worry - now only 22 days to PP!
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  #13  
Old 21-05-2011, 14:10
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We always use Taxi Conde, 73 euros one way,Excellent service,never been late in 20 years.
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  #14  
Old 22-05-2011, 09:53
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We have used Janerbus for the last few years again excellent service this year's quote €76 euros on way 4 people in a nice air conditioned people carried but that is with a small detour to pick up the apartment keys.
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  #15  
Old 06-06-2011, 13:58
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We too used Joses Conde taxis and had no prob. 73euros each way but right on time and in the apt in 50 mins!
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