Difficulty Logging In

[pollensa]

If you are having difficulty loggin in (& have not had problems previously), it is likely that something has changed on your PC that has caused the issue.

If you are having problems, please try the following:

If you use Internet Explorer, clear down internet history - Tools, Internet Options, Delete browsing history. In Chrome - Tools, Clear browsing data. All other browsers have something similar. More info here http://www.forum.puertopollensa.com/...aq_vb3_cookies

If you have another browser on your PC, try logging on with that one.

Turn your PC - on & off!

If you have access to another PC or laptop, try that.

Check your password - see http://www.forum.puertopollensa.com/...-password.html & type it carefully!

If you STILL have issues, then email me at webmaster@puertopollensa.com & tell me:

your forumId
Name
PC or Mac
Browser - IE, Firefox etc.

& exactly how you access the forum & exactly what you typed & any error message etc. The more detail the better.

Webmaster

[cherylbb]

Thanks Pollensa & Sparky, I couldn't log on, then Sparky suggested deleting browsing history which I did twice, I left it for an hour then I reset my password & it worked!

[pollensa]

Originally Posted by cherylbb

Thanks Pollensa & Sparky, I couldn't log on, then Sparky suggested deleting browsing history which I did twice, I left it for an hour then I reset my password & it worked!

That's great. I was getting worried there.

Welcome Back!

[Sparky]

Yes welcome back Cheryl .

[YLD43]

Hi all, I am new to the forum and not yet managed to post, please excuse my computer ignorance ! but could someone please advise me as to how one posts !

[Sparky]

Originally Posted by YLD43

Hi all, I am new to the forum and not yet managed to post, please excuse my computer ignorance ! but could someone please advise me as to how one posts !

Hi YLD, you have just made your first post .