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Go Back   Pollensa Forum > GENERAL > Using the Pollensa Forum

Using the Pollensa Forum Please use this Forum to discuss using the forum ONLY.

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  • 2 Post By cherylbb
  • 1 Post By pollensa
  • 1 Post By Sparky

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  #1  
Old 05-01-2012, 13:34
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Default Difficulty Logging In

If you are having difficulty loggin in (& have not had problems previously), it is likely that something has changed on your PC that has caused the issue.

If you are having problems, please try the following:

If you use Internet Explorer, clear down internet history - Tools, Internet Options, Delete browsing history. In Chrome - Tools, Clear browsing data. All other browsers have something similar. More info here http://www.forum.puertopollensa.com/...aq_vb3_cookies

If you have another browser on your PC, try logging on with that one.

Turn your PC - on & off!

If you have access to another PC or laptop, try that.

Check your password - see Lost Password & type it carefully!

If you STILL have issues, then email me at webmaster@puertopollensa.com & tell me:

your forumId
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& exactly how you access the forum & exactly what you typed & any error message etc. The more detail the better.

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  #2  
Old 05-01-2012, 15:00
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Thanks Pollensa & Sparky, I couldn't log on, then Sparky suggested deleting browsing history which I did twice, I left it for an hour then I reset my password & it worked!
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  #3  
Old 05-01-2012, 15:10
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Quote:
Originally Posted by cherylbb View Post
Thanks Pollensa & Sparky, I couldn't log on, then Sparky suggested deleting browsing history which I did twice, I left it for an hour then I reset my password & it worked!
That's great. I was getting worried there.

Welcome Back!
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Old 05-01-2012, 15:13
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Yes welcome back Cheryl .
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  #5  
Old 02-02-2012, 17:10
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Hi all, I am new to the forum and not yet managed to post, please excuse my computer ignorance ! but could someone please advise me as to how one posts !
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Old 02-02-2012, 17:37
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Quote:
Originally Posted by YLD43 View Post
Hi all, I am new to the forum and not yet managed to post, please excuse my computer ignorance ! but could someone please advise me as to how one posts !
Hi YLD, you have just made your first post .
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