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Go Back   Pollensa Forum > BEFORE YOU GO > Car Hire, Airport Transfers in Majorca

Car Hire, Airport Transfers in Majorca Anything related to car hire both via UK companies and local companies. Can include discussions on motoring, bringing your own car, taxis, airport transport etc.

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  #16  
Old 04-10-2018, 10:26
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Location: Leigh, Surrey, UK
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We use Goldcar all the time and try to play them at their own game.

Have just come back from a 4 day weekend and paid €3 + fuel (full /full) for the car through Do You Spain. I get my insurance annually from Insurance 4 Car Hire in the UK at a cost of 39.99 for a year.

Yes I have to pay a deposit of between €1100 and €1400 depending on the car but this never leaves my account.

And yes this year they have, in my opinion fraudulently, claimed that I had damaged a car when I am pretty sure that I had not but Insurance 4 Car Hire refunded the €200 they deducted from my credit card within 2 weeks.

Also the queues this year have been minimal, even in June my wait was no more than 20 mins.

I suppose you just have to pay your money and take a chance
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  #17  
Old 04-10-2018, 10:52
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Quote:
Originally Posted by Teflon View Post
We use Goldcar all the time and try to play them at their own game.

Have just come back from a 4 day weekend and paid 3 + fuel (full /full) for the car through Do You Spain. I get my insurance annually from Insurance 4 Car Hire in the UK at a cost of 39.99 for a year.

Yes I have to pay a deposit of between 1100 and 1400 depending on the car but this never leaves my account.

And yes this year they have, in my opinion fraudulently, claimed that I had damaged a car when I am pretty sure that I had not but Insurance 4 Car Hire refunded the 200 they deducted from my credit card within 2 weeks.

Also the queues this year have been minimal, even in June my wait was no more than 20 mins.

I suppose you just have to pay your money and take a chance
In the radio programme one listener said that when he tried to use his own insurance they resisted but finally allowed this but with a "transaction fee" of over 200. This was not in Mallorca, but I guess could happen anywhere.
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  #18  
Old 04-10-2018, 11:21
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Do people not book their hire cars through Rental cars dot com? Thats where I mostly get mine, as if I have any issues they tend to sort them out for me every time. The last one was when I went with Gold cos they were very cheap and they charged be 40euros for collection after normal office hours ......so I paid through gritted teeth, but was refunded when I got home. Obviously had the 12months excess policy for 39.99 too.
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  #19  
Old 04-10-2018, 18:19
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Originally Posted by Rockape View Post
Do people not book their hire cars through Rental cars dot com? Thats where I mostly get mine, as if I have any issues they tend to sort them out for me every time. The last one was when I went with Gold cos they were very cheap and they charged be 40euros for collection after normal office hours ......so I paid through gritted teeth, but was refunded when I got home. Obviously had the 12months excess policy for 39.99 too.
Rentalcars.com is new to me but have just had a peek for the first time - the website design and prices are suspiciously similar to Do You Spain!!!
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  #20  
Old 10-10-2018, 18:09
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don't understand the Goldcar problems...just do full 'key,n,go' package, keys in 30 seconds from machine, no need to worry about any damage. Got several quotes from others for las trip last month, but Goldcar still cheaper, & always new cars
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  #21  
Old 10-10-2018, 20:54
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Quote:
Originally Posted by Teflon View Post
We use Goldcar all the time and try to play them at their own game.

Have just come back from a 4 day weekend and paid 3 + fuel (full /full) for the car through Do You Spain. I get my insurance annually from Insurance 4 Car Hire in the UK at a cost of 39.99 for a year.

Yes I have to pay a deposit of between 1100 and 1400 depending on the car but this never leaves my account.

And yes this year they have, in my opinion fraudulently, claimed that I had damaged a car when I am pretty sure that I had not but Insurance 4 Car Hire refunded the 200 they deducted from my credit card within 2 weeks.

Also the queues this year have been minimal, even in June my wait was no more than 20 mins.

I suppose you just have to pay your money and take a chance

Yep we do exactly the same as you and play them at their own game. You won't get cheaper anywhere else and they're always first class cars. Just a thought though....As they probably fraudulently claimed you had damage, maybe they put in the claim knowing you'd get the money back from your insurer. I wouldn't expect that from Goldcar, who we've never had problems with, but I can imagine less reputable companies trying it on!!!
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  #22  
Old 10-10-2018, 21:22
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Debz, you could be right but I would hope that companies like Insurance 4 Car Hire have their own fraud team to track claim trends and hopefully deal with any sharp practices....
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  #23  
Old 13-10-2018, 09:26
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Originally Posted by ryansclan View Post
I use Record all the time. Usually about 4 rentals per year totalling 9-10 weeks rental. Everything fine until this September when they decided to close the newer second office at the airport leaving 1/2 the number of staff to deal with the huge demand. Needless to say the staff were overwhelmed. When I got a 'queue' ticket I was 65th in line. They were processing customers at their normal 10 minute rate. With 4 staff the maths worked out at a 2.5 hours wait. I was not pleased but they were using the opportunity to sell 'priority line' tickets for 50 a shot. This meant that ordinary customers just got shunted further down the line. Others I know just gave up and got a taxi.
I'll give them another try later this month but if the queues are the same this will be the last time I'm afraid.
Had a 2 hour wait last month but only a five minute wait this month. Just your luck really.
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