30-05-2017, 09:40
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Super Moderator
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Join Date: Feb 2008
Location: Port de Pollença
Posts: 20,297
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We have received this email today :-
Quote:
I am José Conde Sicilia. I am contacting everybody to apologise for everything that has happened this year.
My companies 'Conde Transfer' and 'Taxis Conde' have been operating in Puerto Pollensa since 1991, and during all this time I have tried to give the best possible, professional service to my clients, so that they are pleased with the way I work, because my main priority is that they are satisfied.
Unfortunately I trusted too much in one of my employees who had access to my emails, password etc. He set up a parallel business, stealing my identity. It has been reported to the police, but here in Spain justice is very slow, and as yet I haven't been able to regain control of everything. I am continually receiving complaints from clients who unwittingly reserve services through my email/contact details with them, and which they reply to, impersonating me. Until this is resolved I cannot access the incoming emails, and so cannot control the services. Those who have stolen my identity are giving a very poor service, turning up late both at the airport and and in resort for the return transfers.
I would like to ask any clients who have received a bad service to contact me directly please,
either by email info@taxisconde.com
or by telephone (+34) 658752691
I can only apologise for what is happening, and ask any clients who would care to continue reserving their transfers with either of my companies to contact me directly, by email or by telephone. Hopefully the justice sytem here will act soon, and deal with them as they deserve for having spoiled the good reputation I have built up over many years in this way.
My apologies once again to any clients who have been badly affected. Kind regards, José Conde Sicilia
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Living the dream in PP with my glass half full. .
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